Shipping and returns
Shipping your package
Packages are generally shipped within 2 days of receiving payment. They are shipped via UPS with a tracking number and delivered without a signature. Packages can also be shipped via UPS Extra and delivered with a signature required. Please contact us before choosing this delivery method, as it incurs additional fees. Whichever delivery method you choose, we’ll send you a link to track your package online.
Shipping costs include preparation and packaging costs as well as postage. Preparation costs are fixed, while shipping costs vary according to the total weight of the package. We recommend grouping all your items into a single order. We cannot combine two orders placed separately, and shipping costs apply to each one. Your package is shipped at your own risk, but special care is taken with fragile items.
The box dimensions are appropriate, and your items are properly protected.